How to configure each notification method, with links to the relevant provider docs. Channels are managed under Admin → Notification Channels.
Slack
Posts a formatted card to a Slack channel via an Incoming Webhook.
Webhook URL when adding a Slack channel here.Discord
Posts an embed to a Discord channel (or a new forum post, for Forum channels) via a webhook.
Webhook URL. If the target is a Forum channel, also enable "Post as a new thread" — each notification creates a new forum post rather than a reply.Telegram
Sends a message (or photo, if the request has a screenshot) via a Telegram bot.
/newbot, and follow the prompts to get a bot token.https://api.telegram.org/bot<token>/getUpdates in a browser and look for "chat":{"id":...} — or use a helper bot like @getidsbot.Sends an email — BYOK, using a credential you add yourself (Postmark, Mailgun, or SMTP).
email channel, set the recipient address and pick the credential you just added.Webhook
POSTs a plain, unformatted JSON body — for wiring up your own integrations.
{
"title": "Downlock Request — South Africa",
"prefix": "L5ZA",
"permalink": "https://www.waze.com/editor?...",
"lock_level": 5,
"notes": "Speed limit needs adjusting",
"submitted_by": "waze_editor",
"submitted_by_url": "https://www.waze.com/user/editor/waze_editor",
"editor_rank": 4
}Google Sheet
Appends a row to a Google Sheet via a reusable service account.
client_email Editor access.google_sheets channel, paste the spreadsheet ID (from the sheet's URL, between /d/ and /edit) and pick the credential.Google Chat
Posts a simple text message to a Google Chat space via an incoming webhook.
Webhook URL when adding a Google Chat channel here.ntfy
Sends a push notification to an ntfy topic — works with the public ntfy.sh or a self-hosted server.
https://ntfy.sh/wme-au-downlocks-x7f2.Topic URL here.Gotify
Sends a push notification via a self-hosted Gotify server.
Server URL and the app token into Application Token here.Web Push (browser notifications)
Not a channel an admin configures — any signed-in user can subscribe their own browser directly from the dashboard.
RSS / Atom Feed
A read-only, pull-based alternative to the channels above — no admin setup needed, and works for anonymous viewers too. Subscribe in any feed reader instead of receiving pushes.
/api/feed?country_id=3&type=downlock to your clipboard.country_id (don't select a country before copying) for a feed of every request across all countries.